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The
Business Risk Controller represents the business and supports the
Operational Risk function to implement the operational risk aspects of
the Bank’s Risk Management Framework, Group Operational Risk strategy
and associated operational risk procedures to ensure that operational
risk is effectively managed at the business unit level. Specifically,
the Business Risk Controller must:
1.Implement the Risk Management
Framework (RMF) and where the Business Risk Controller double-hats as
the RP, ensure that all aspects of the Wholesale Bank Operational Risk
(WB OR) toolkits are completed on time and relevant stakeholders
regularly kept apprised. 2.Proactively identify control weaknesses
and ensure proper functioning of day-to-day controls and timely
resolution of risks/events. Concurrently, implement controls within the
Business Unit to meet all key regulatory and internal policy
requirements.
3.Coordinate, drive and direct effective compliance
and operational risk management at the Business/Unit level in order to
achieve no fail audit outcomes.
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1. Loss Reporting and Investigation Support
the business in minimizing operational risks and losses, and ensure all
operational losses are investigated to prevent recurrence. Provides
oversight of the accuracy of operational loss reporting which might
include reconciliating on a monthly and annual basis on all Phoenix
operational losses versus GL entries to ensure that all losses/recovers
are correct and/or accounted for on both databases and the Bank’s books
and records.
2. Risk Identification and Control Effectiveness Responsible
for the timely identification, assessment, mitigation, reporting and
escalation of all identified Operational Risk exposures. Assist in the
identification of new business and regulatory risks and the
implementation of appropriate controls to mitigate those risks. With
the Senior Business Risk Controller ensure RAT (Risk Acceptance
Template) completed for any identified new risks, control failures and
passed to SORO for approval before submission to BORC. Be an informer. Identify
new business and regulatory risks, perform risk assessment and
measurement, facilitate the implementation of appropriate controls to
accept risks, and perform risk monitoring. Assist relevant
stakeholders (within the business and cross-functional) in the
management and implementation of the Risk Management Framework and other
relevant OR-related initiatives, including ensuring proper functioning
of embedded and periodic controls. Responsible for the implementation
and execution of the Control Sample Testing (CST) process, sampling and
testing the population of controls to ensure compliance with agreed
control standards as well as facilitating the monitoring/collection of
any Key Risk Indicators (KRIs). With the process owner ensure sign off
on all new and amendments to existing CST’s and that same are tabled at
BORC. Responsible for tracking actions against audits and reviews and
reporting the status of these actions periodically to the appropriate
governance forums. Responsible for managing the issues raised from business-specific reviews and follow-through to resolution. Responsible
for recording and maintaining risks in the risk tracking system
(Phoenix). Responsible for ensuring the quality of information being
recorded as well as ensuring data accuracy, completeness and timely
resolution. Responsible for recording operational errors that occur
within business that result in financial losses, gains, near misses,
reputational damage or danger to people or our reputation. Ensure that
significant operational losses are escalated with appropriate root cause
analysis completed. Drive improvement in OR processes through process improvement initiatives.
Leadership Capability To
be the source of reference within the Business in
facilitating/promoting the understanding of Operational Risk and
compliance/regulatory requirements. Facilitate development of training material on Operational Risk policies relevant to the business. Identify knowledge gaps and arrange appropriate and relevant training on Operational Risk.
Audits and Reviews With
the Senior Business Risk Controller (where applicable) ensure a RCA
(Root Cause Analysis) is completed for any audit fail and identified
weaknesses in critical processes/significant losses/near misses (as per
ORMF guidelines). Contribute towards achieving no fail results on all
audits and reviews undertaken by Group Internal Audit, Country Audit,
regulators and external auditors (and any others from time to time). Review findings/key themes; assist business to achieve resolution in line with business risk appetite. Conduct
periodic reviews on Operational Risk controls, submit review reports
and follow-up with the business for timely closure of any identified
risks/issues. Act as coordinator for various internal/external
audits/reviews and liaise with various stakeholders to ensure timely and
accurate information is provided.
External Focus Ensure timely communication of new/revised external regulations and internal policies. In
collaboration with the SORO and Country Compliance, review new/revised
regulations and implement new control measures and/or develop relevant
and risk-based self-assessment checks for implementation in the
business. Coordinate business continuity plans and ensure timely update and team awareness.
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Appropriate Commerce Degree of 3 years or more. Operational risk accreditation (advantageous) Internship with audit firm (advantageous) Relevant business/function experience, including experience within business/function operations A
clear understanding of tthe management of operational risk within a
Banking environment, or equivalent experience gained in other
organizations The sound judgement and courage necessary to perform a control role and maintain effective working relationships
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Standard
Chartered is committed to diversity and inclusion. We believe that a
work environment which embraces diversity will enable us to get the best
out of the broadest spectrum of people to sustain strong business
performance and competitive advantage. By building an inclusive culture,
each employee can develop a sense of belonging, and have the
opportunity to maximise their personal potential.
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